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About Us

Established in 2008, The Norwich School of Hair & Beauty offers a range of intensive, professional courses from barbering to sports massage, all are fully accredited qualifications, meaning that the work and effort you put in as a student pays off with a reputable Diploma/Certificate . Once you have enrolled on one of our courses, you will always be classed as part of the school.

We are a small, independent school conveniently based on the outskirts of Norwich. We teach the latest techniques, practices & theories from our fully-equipped classrooms. 

Our school principal Sam, takes great pride in offering the highest quality training & the best qualifications within the industry with the help of her enthusiastic, dedicated & passionate team . We want you to gain the most while learning with us.

In a fast-paced, ever-changing industry we’re always keeping up. Our tutors are fully qualified, experienced professionals who work within the industry. We’ll share a wealth of experience and knowledge with you. We develop minds and talents in a nurturing, engaging way, helping you achieve your full potential.

Take a tour with Sam, our School Principal...

Meet the team at The Norwich School of Hair & Beauty



Sam believes in dreaming big & chasing your potential! Having started the school in 2008, it has grown no end since then with the team and courses on offer increasing with each passing year.


Leaving school with no GCSEs but a passion to work in the industry, Sam started an apprenticeship in Hairdressing after her chosen Beauty Therapy course had no spaces left. Following this, Sam traveled the world cutting hair for extra money & working on sailing yachts from Greece to Australia before returning to the UK to work as a barber & later completed a BA Honors Degree in 2009. Her diverse experiences in life means she can offer invaluable empathy and advice to her students, guiding them through each step of their respective journeys. 

Sam says that “watching people grow is so rewarding” and feels immense pride for the success stories that have come out of NSHB. Sam is always doing a course as she is a true believer in learning something new. A lover of motivational quotes, her favourite is “have courage, be kind”.


Head of Hairdressing & Barbering

Sarah not only teaches the Hairdressing and Barbering courses at NSHB but is also Head of Hairdressing & Barbering. An industry pro with over 10 years of teaching experience, she started developing her natural gift for hairdressing at the age of 14 when she began as a Saturday girl in a salon. From the age of 16 she then went on to gain her Level 2 and 3 in Hairdressing, before starting her teaching career at 21. 


A previous course director, Sarah holds multiple advanced qualifications including her Level 2 & Level 3 in Hairdressing, Level 4 Colour Technician, Matrix Colour Master, A1 Assessors Qualification, PTLLS, CTLLS & DTLLS. IQA qualification! Our students really are in the best possible hands when they enrol onto a course with Sarah. Sarah is currently doing a Degree in Leadership & Management, so she knows exactly what it is like juggling home, work and school life. 


Outside of teaching and managing our courses, Sarah is a Mum to her little girl and enjoys spending time with loved ones, going to the gym, running and walking her dog. Sarah’s favourite quote and advice she regularly gives her students is “you never fail until you stop trying”.


Head of Holistic Therapies

Peter is Head of Massage & Beauty and our Student Mentor. His diverse role means that he not only teaches Massage, Sports Massage & Indian Head Massage, but offers valuable personal and study support to all our students. 


Peter changed his career back in 2013 when he started learning Anatomy & Physiology as a bet with his brother in law and got hooked! Thanks to his mother-in-law Jackie Hamilton, Peter completed many courses including massage, sports massage and reflexology to name just a few! 


You will often find Peter in the office chatting to a student and mentoring them through any challenges they may have. He brings a wealth of knowledge through his hypnotherapy & NLP training.  Peter is currently doing a Leadership and Management degree, as his got the learning bug and likes to push himself! Gardening, paddle boarding and walking his 2 spaniels is often where Peter spends his spare time, along with his 3 teenage girls and wife.  His daily motto is ‘Today is going to be a great day!’


Office Manager

Megan is our Office Manager and is an integral part of our office team. She initially trained as a Beauty Therapist with us before discovering her true passion for the realms of business and marketing.


Megan ensures the smooth running of the day to day activities at the school as well as managing the social media and marketing communications on a daily basis. If you contact us on our social media it will usually be Megan you’re speaking to. She also provides our students with extra one to one support with homework and using our online platforms.

Currently studying towards her Management and Leadership Degree, she is always introducing innovative ideas to our business, contributing to our growth and our commitment to providing the best possible experience for all our students and team members.


Hairdressing Tutor & Assistant

Meet Ellie, one of our hairdressing and barbering tutors and assistants. Ellie brings a wide range of qualifications and experience to the business and was actually taught originally by our head of hairdressing Sarah!

Ellie’s qualifications include VRQ Ladies Hairdressing, NVQ level 2 Ladies Hairdressing and barbering, Level 3 Hairdressing and her Assessors Award. Ellie has notable experience supporting learners throughout their whole journey from complete beginners to qualified professionals. Ellie also teaches hair extensions and hair refreshers, helping existing hair stylists grow in confidence and refresh their skills.

Ellie also works in industry providing her services to her own clients in a busy salon based in Norwich, Muse Hair and Beauty Studio. When she’s not busy with clients or teaching the new generation of Hairdressers and Barbers you can find Ellie spending time with her two spaniels, Kobe and Dougie.


Reflexology & Aromatherapy Tutor

Meet Rosie, our Aromatherapy and Reflexology instructor, who brings a wealth of expertise to every class. With a background as a former primary school teacher, Rosie excels at keeping everyone engaged and motivating them to achieve their best. She obtained her Aromatherapy qualification in 2013 from our sister school, Jackie Hamilton and then her Reflexology Diploma in 2021. Rosie now operates her own private salon from the comfort of her home, offering professional treatments in reflexology, aromatherapy massage, and beauty services.


Rosie’s deep knowledge of holistic and complementary therapies, combined with her teaching experience, makes her an invaluable addition to our holistic therapies team. She effortlessly puts students at ease and guides them on their course journey, while also providing them with up-to-date industry insights through her extensive experience as a professional holistic and beauty therapist. Rosie says her favourite thing about teaching aromatherapy is all the smell of all beautiful aromatherapy oils during the practical sessions and seeing all the new blends that the students create with the essential oils. 


Beauty Therapy & Aesthetics Tutor

Our Beauty Therapy and Aesthetics course is led by Jan as our highly skilled tutor. Jan trained in beauty therapy in the UK and furthered her career by working as a Make-Up Artist for prominent institutions such as the BBC, National Newspapers, Day, Evening and Camouflage Courses for Ellisons, and Police Assignments. Jan also has extensive experience teaching a range of beauty qualifications for all ages and levels.


Jan also brings a wealth of experience in overseeing salons and spas both in the UK and New Zealand, where she has offered a diverse range of treatments, including advanced Laser and Light procedures, as well as brand-specific diploma courses such as ESPA and Elemis. Other qualifications include Microsclerotherapy, Electrical face and body techniques, airbrushing and camouflage makeup.


Having had the privilege of training under medical doctors within the beauty industry and attaining international qualifications within her field, Jan possesses a comprehensive skill set in an abundance of areas. From her comprehensive qualifications and teaching experience, Jan is fully equipped to guide students from complete beginners to professional therapists, ready to work in industry.


Beauty Therapy Assistant

Linda is a valuable member of our team, assisting on our Level 2 Beauty Therapy Diploma. With a wealth of experience and knowledge, she supports the students throughout their whole learning journey with us. Linda’s training began when she successfully completed our Beauty Therapy course in 2021. Her dedication to growth led her to complete our Level 3 Massage qualification in 2022. Currently, Linda is in the process of obtaining her Level 3 Assessors award, a testament to her ongoing commitment to enhancing her skill set and supporting our students effectively.


In addition to her role as an assistant, Linda works as a therapist at Norfolk Beauty Rooms, where she applies her skills to provide relaxing treatments to clients. Her real-world experience allows her to bridge the gap between theory and practice, enabling our students to gain confidence in both practical and theoretical aspects of their education.


Linda’s unique combination of knowledge from both courses, positions her as an excellent guide for our students. Her up-to-date industry insights and hands-on experience ensure that she can provide guidance to students and help them navigate the beauty industry with confidence.


Beauty Therapy Assistant

Emma is one of our beauty therapy assistants with a wealth of qualifications under her belt. Emma trained in Level 3 and 4 Sports Massage in 2019 at our sister school, Jackie Hamilton. She then returned to train in Level 2 Beauty Therapy and Barbering in the most recent years at NSHB. Emma’s diverse experience on our courses makes her an asset to the team as she is able to support students, knowing what it takes to be one! Emma also has other qualifications in reflexology, Indian head massage and body massage


Emma has an extensive amount of experience in her disciplines and operates her own business, The Tranquil Touch, providing professional treatments. She also has lots of experience in managing businesses so is great at advising the students on next steps once they qualify with us, whether they go onto work in a salon/spa or set up as self employed. Emma is always updating her knowledge with new courses to expand her knowledge and experience, in turn being able to support the students in a huge variety of areas in the classroom.


Barbering Assisstant

Sarah is a fully qualified Hairstylist with expertise spanning Levels 1, 2, and 3. Her commitment to education is reflected in her Level 3 Award in Education and Training and D32 Assessor Award which makes her an amazing assistant to our hairdressing and barbering students. Sarah is also a Loreal Professional Colour Specialist and holds diplomas in Schwarzkopf and Wella colour techniques. Her extensive knowledge in hairdressing makes her an incredible support for the students as she is able to guide them throughout their learning journey. 


When she’s not assisting in classes, Sarah works as a hairstylist in a salon. Her first hand experience means she is able to provide learners with current industry advice to help them as they become professionals and begin working in the world of hairdressing and barbering.


Barbering Assistant

Rory serves as one of our Barbering Assistants, and he’s also the proud owner of Authentically You Hair, located in Earls Colne. Following the successful completion of his Barbering qualification with us, Rory has accumulated extensive industry experience, leading him to join our team as an assistant for our barbering students, providing unwavering support throughout their course.

In addition to his proficiency in barbering, Rory possesses expertise in Level 2 and 3 Hairdressing, as well as wig styling and cutting. His qualifications extend further, including a teaching and education certification, which makes him an exceptional asset to our assisting team. This background allows him to offer our students the most informed advice and knowledge available. Rory is currently in the process of pursuing his Level 3 Assessors qualification, expanding his expertise and enhancing the educational experience for our students.


Barbering Assistant

Lysa is one of our Barbering Assistants. She is fully qualified as a hairdresser and she has had lots of experience in two salons working on women’s hair and fitting hair extensions. 

Alongside this, Lysa is one of our barbering students choosing to further her knowledge in the hair world and venture into men’s barbering. She has easily transferred her previous skills into her new journey as become a qualified barber and we are so excited to see her pass her exams!

Outside of NSHB, you will find her working in a local jewellers which she has done for the last 9 years! Or you’ll find her spending quality time with her friends, family and little boy.


Beauty Assistant

Meet Lucy, one of our Beauty Assistants. Lucy originally started out as a Level 2 beauty student with us and then furthered her qualification with our Level 3 course. 

After gaining her qualifications, she started at Dunston Hall whereby she gained valuable experience to further develop her skills. After this she has started up her own business which is called Wellbeing Beauty by Lucy. Through this she has gained her own client base which keeps her busy when she’s not assisting in the college. 

It’s great to have one of our previous students assisting our current students to help advise them from someone who has gone through the college before!


Marketing Apprentice

Mollie is one of our Office Team members who is currently completing a Level 3 apprenticeship qualification in Multi- Channel Marketing. 

She is managing our social media channels which predominantly includes; Instagram, Facebook and occasionally Tiktok. Mollie has also been writing our blogs and email campaigns so if you ever see any of these, they are most likely written by her! 

With her qualification in photography she has been able to capture some amazing photos and content of our classes in action. Check these out over on our social media pages!



Office Team

Mary is a vital part of the office team at the school, ensuring everything runs smoothly day to day. Mary holds a degree in Graphic Design and brings boundless creativity to the business.She transforms ideas into stunning visuals, making her an invaluable asset. With a passion for design and a flair for innovation, Mary adds artistic brilliance to our projects whether it be uniform designs, social media displays, visuals for students and more.


Mary plays a vital role in the school ensuring students are equipped and ready to start their courses on the first day and providing any extra support they may need with homework and theory. She also provides a friendly face and guidance to anyone who may be nervous about starting something new.

When Mary isn’t at the school she works hard on her graphic design and social media management business, Studio Mary. Mary has lots of experience creating logos, branding and social media graphics for businesses across Norfolk and beyond. Make sure to check out her work!

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